Returns & Exchanges
We want you to love your festival gear, which is why we offer a 30-day return window for all unworn and unwashed apparel. Please note that limited edition event-exclusive merchandise and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they arrive safely at our warehouse.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your package over any old labels.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email once your refund or exchange has been processed.