Returns & Exchanges

We want you to love your festival gear, which is why we offer a 30-day return window for all unworn and unwashed apparel. Please note that limited edition event-exclusive merchandise and final sale items are not eligible for return or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging with all tags attached to ensure they arrive safely at our warehouse.

  • 3.
    Affix the Label

    Print the prepaid shipping label provided via email and attach it to the outside of your package over any old labels.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier; you will receive a confirmation email once your refund or exchange has been processed.